Contact Us

Reach the StarPatch team at contact@starpatch.org. We read every message and use feedback to fix guides and keep codes accurate.

What to Contact Us About

  • Code corrections — expired, mistyped, or missing promo codes
  • Guide fixes — wrong relic stats, outdated meta advice, or broken links
  • General feedback — suggestions for new guides or characters to cover next
  • Legal or privacy — use legal@starpatch.org for DMCA or terms questions

What We Cannot Help With

We cannot recover HoYoverse accounts, process in-game purchases, or provide official game support. For account or billing issues, contact HoYoverse directly through the in-game feedback menu or their official support channels.

Response Time

Most inquiries receive a reply within a few business days. Code reports during livestreams may take longer while we verify rewards against the official broadcast.